THE BELLA COLLECTION - CUSTOMER SERVICE
PAYMENT OPTIONS
We accept MasterCard, Visa, money orders and checks. Orders will be billed in full at the time the order is placed.
SHIPPING
Shipping and handling within the contiguous U.S. (UPS ground or common carrier) is included at the time of checkout. Please contact customer service for Alaska, Hawaii, and international shipping costs. Many products are ready to ship within two days of your order. Please contact customer service to request tracking information on any shipment.
RETURN POLICY
We believe you will be very pleased with our products. However, if your order arrives damaged, return it to us and we will promptly refund your money (excluding shipping and handling charges) or exchange it for something else. Simply follow these instructions:
- Be sure to notify both the carrier and The Bella Collection within 24 hours of delivery. Please keep all packing materials.
- Products must be in original condition and repackaged properly, in the original packaging. Products not in their original condition will be subject to a $50 repackaging and restocking fee.
- Your return must be shipped prepaid and insured.
- Please understand that we cannot accept returns/complaints after 30 days from shipping date.
Returns and exchanges should be shipped to:
The Bella Collection
Customer Service
3045 Kingston Court
Norcross, GA 30071
Please contact customer service at 678-969-9543 with any additional questions.
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